Commerce, marketing & customer intelligence
Hivora puts your online store, shops, ad spend, budgets, campaigns and customers in one place, so every brand works from the same numbers, and anyone can ask a question in plain words.
Group cockpit · This month · All markets
Five brands, one view
Revenue change by brand · vs last month
| Last mo. | $1.77M |
|---|---|
| Atlas | $69.7K |
| Lumen | −$23.0K |
| Harbor | $13.4K |
| Kite | −$5.9K |
| Sable | $44.0K |
| This mo. | $1.87M |
Monthly budget · day 18 of 30
On pace for 94%
of budget by month end
Best customers
The best 6% of customers bring 31% of revenue.
Which brands are over budget in KSA?
Asked in ChatGPT · KSA · logged
Works with exports from TikTok, Snapchat and other ad platforms you already run. Sources are configured for each deployment.
How it works
01Every source
Ad accounts, CRM, store and ecommerce feeds and budget sheets each name brands their own way, so totals never agree.
Atlas Sport · revenue, this month
ATL_SPORT_KSA$691Katlas sport$570KAtlas Sport LLC$634K$121K apart Three sources, three names, three answers
02One model
All your data lands in one place. Brand names, calendars and rules are agreed once and used everywhere, and campaigns that break the rules are set aside instead of counted.
One model · applied everywhere
ATL_SPORT_KSAatlas sportAtlas Sport LLC03One answer
Marketing, finance, CRM and store teams all read the same figure, and each person sees only what they are allowed to.
Atlas Sport · one figure
$634K ✓ Same everywhere
04Ask anything
Approved people ask in ChatGPT or inside the platform and get answers from your own numbers, limited to what they may see, with every question logged.
What did WhatsApp return last week?
$18.0K from 18 campaigns, -8.9% on the week before.
Logged · totals only
Illustrative figures for fictional brands.
See it work
A working slice of the platform with sample data. Change a filter and every figure, chart and insight is recalculated.
Cumulative spend against budget
Where the spend is · by brand
| Atlas Sport | $48.9K, 110% of budget pace |
|---|---|
| Lumen Beauty | $26.9K, 79% of budget pace |
| Harbor Home | $23.4K, 92% of budget pace |
| Kite Kids | $13.2K, 67% of budget pace |
| Sable Fashion | $40.1K, 102% of budget pace |
Atlas Sport is running at 110% of its budget pace.
Platform
Every view is built around your brands and markets, so the group, each team and a single brand all read the same figures.
See what every brand and market has spent and sold, and whether you will stay on budget by month end.
Campaigns missing brand or market tags, or with tracking switched off, are flagged before they distort your numbers.
209 of 212 campaigns count3 set aside for review
Summer sale · EmailTags ✓Tracking ✓Welcome · WhatsAppTags ✓Tracking ✓Back in stock · SMSTags ✓Tracking ✓final v2 (copy)Tags ✕Tracking ✕Weekend offer · PushTags ✓Tracking ✕Follow an automated journey step by step and see exactly where customers leave.
See who is new, who is loyal, who is slipping away and who shops across your brands, in one click.
% of shoppers
% of sales
Spot products people buy together, so you can bundle and cross-sell with confidence.
A summary lands in each team's inbox every week. Downloads are limited and watched, so data does not walk out.
Revenue from messages -8.3% week on week. App push held up best. 2 campaigns have tracking switched off.
Visuals use sample data for fictional brands.
Commerce & stores
Online store reports, shop performance and loyalty sit beside marketing and CRM, on the same brands, markets and calendar.
Sales, funnel, payments, returns, delivery and promotions for every storefront, week by week.
Reports on one calendar
Trading week 32 Your retail calendar, not the calendar month
Footfall, store conversion and basket size, with online and stores side by side.
Channel mix · share of revenue
Basket value: stores $84 · online $126
Weekday index · dashed line = an average day
Saturday is the strongest day, 31% above the average day; Monday is the weakest, 18% below.
Which stores are behind on digital receipts, and which receipts are held for a check before they earn loyalty points.
Digital receipt take-up · by store
3 stores are below the 35% target. The line marks the target.
Receipts held for review · this month
1,650 -16.7% since spring
Visuals use sample data for fictional brands. Each module is configured to your storefronts, store files and calendar.
A number nobody trusts is worse than no number. We agree the definitions first.
Net sales
Numbers you can trust
New data goes live only after automatic checks pass. If something is missing, it is shown as missing, never quietly counted as zero.
1 · Data arrives
2 · Automatic checks
3 · Approved
4 · Everyone sees it
Missing is not zero
Revenue for 1 to 7 October?
$318K for 1 to 6 October.
7 October is not published yet, so it is not counted as zero.
One customer across brands
m•••@mail.com+971 •• ••• 4821m•••@mail.com · 4821Your calendar and currency
Illustrative figures for fictional brands. Checks and rules are set for each deployment.
Ask your data
Your team asks questions in ChatGPT, such as which brands are over budget, and gets answers from your own numbers, not the internet.
Which brands are over budget this month in KSA?
Two of five brands are ahead of budget pace in KSA. Atlas Sport at 109% and Sable Fashion at 103%. Kite Kids is lowest at 71%.
Line marks 100% of budget pace
Who builds it
HYVE Labs is a software and automation team in Dubai. Our leadership brings more than 15 years in GCC retail, CRM and growth, and that experience shapes what we measure and how it is checked.
Meet HYVE LabsSecurity
Every person sees only the pages, teams and customer details they were given, in the platform and in AI tools. Pick a role to see how one deployment opens up.
Read how security worksAccounts start from an invitation. There is no open sign-up.
An authenticator app or passkey is required before any page opens.
Owner, admin, manager and member roles, with each page granted separately.
Team leads and members see only their own team's budgets, checked twice.
A role change or revoked access ends every active session for that person.
Customer contact details open only for named people, with export limits and alerts.
Every AI question is recorded with who asked it and what was answered.
Repeated sign-in attempts are blocked, and automated bots are kept out.
Controls implemented today, described as they work. No certification is claimed.
How we start
Agree the numbers that matter, your calendar, how brands are grouped, and who sees what.
Connect your sources and apply the agreed brand, calendar and rules.
Go live with one area, such as performance and budget, and review it with your team.
Add CRM, customer intelligence and AI access when the first module works.
Each client runs its own instance on its own warehouse project. Data is never pooled across clients. Timelines depend on your sources, access and approvals, so we agree the scope before we commit to dates.
FAQ
No. Each client gets a dedicated deployment configured to their sources, brands, calendar and rules. Nothing is pooled across clients.
Proven today: Google Analytics 4, MoEngage, Google BigQuery, Google Sheets and Secure file drops. Google Ads and Meta Ads data arrive through your existing marketing data feed, as do exports from other ad platforms; direct ad-platform connectors are still being validated. Other sources are scoped with you before we commit to them.
Both. Online store reports, shop performance with footfall and conversion, and receipt and loyalty reporting run beside marketing and CRM. Each is set up for your storefronts, shop files and calendar.
It runs on Google BigQuery. If you do not have a warehouse yet, we scope one with you as part of the first step.
Through a secure connector. People sign in, get answers only about what they are allowed to see, receive totals rather than customer records, and every question is logged.
Yes. Each person is given the pages and teams they need, and sees nothing else, in the platform and in AI tools.
It depends on your sources, access and approvals. We agree the scope first and start with one module as a pilot, so we do not promise a timeline before that.
Analytics work on masked customer identifiers. Contact details are limited to named people, with export limits and alerts.
No certification is claimed. We share the list of implemented controls and can arrange a security review with your team.
HYVE Labs, a software and automation team in Dubai.
Your next report starts with one source
See it with your brands, markets and channels on a short call.
+971 56 769 2184 · Monday to Friday · 9am to 6pm GST · Dubai, UAE